Perceived treatment of employees from designated groups in the workplace.
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Authors
Coetzee, Mariette
Issue Date
2015
Type
Article
Language
en
Keywords
affirmative action , employment equity , interactional justice , organisational citizenship behaviours , workplace treatment , task autonomy , respect , responsibility , realistic expectations
Alternative Title
Abstract
This article reports on employees’ perceptions of the treatment of employees from designated groups in the
workplace. The objective of the study was to identify the components of workplace treatment that indicate
the perceived treatment of employees from designated groups. The study further investigated the influence
of demographic factors on these perceptions.
A quantitative approach was followed, and a questionnaire was developed to collect data pertaining to
employees’ biographical details and their perceptions of the treatment of employees from designated groups
in the workplace. The population consisted of 29 688 employees at a leading South African bank and a
sample of 1720 was used. A disproportionate, stratified sampling method was adopted and a sample of 349
employees participated. Factor analysis, correlations, T-tests and analysis of variance statistics were
computed to achieve the objectives.
The factor analysis identified four factors relating to the treatment of employees from designated groups:
task autonomy, respect, responsibility and realistic expectations. The results of the T-tests revealed that
race, years of service and staff category do influence employees’ perceptions of the treatment of workers
from designated groups in terms of task autonomy and respect. Black respondents, unlike white
respondents, believe that employees from designated groups are not treated with respect, nor are they
accorded task autonomy.
This study represents a vital step towards a better understanding of the dimensionality of perceptions of
fair and just treatment and should ultimately contribute to more effective treatment of all employees in the
workplace.
Description
Citation
10. Coetzee, M. 2015. Perceived treatment of employees from designated groups in the workplace. South African Journal of Economic and Management Sciences. Vol 18, (1).
Publisher
University of Pretoria * Faculty of Economic and Management Sciences
License
Journal
Volume
Issue
PubMed ID
DOI
ISSN
1015-8812