A case study to explore the best marketing practices of the fast growing health and wellness industry
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Authors
Oosthuizen, Deirdre Vanessa
Issue Date
2007
Type
Research Report
Language
en
Keywords
Marketing practices , Health industry , Wellness centre , Eco tourism
Alternative Title
Abstract
The purpose of this paper is to discuss how the health spas embark on marketing strategies and how they will deal with the increased consumer demand. On the one hand, a case study of two recognised health spas will illustrate how the spas integrate marketing strategies to build credible
relationships with their customers and will demonstrate successes and failures of
each health spa. On the other hand, an exploration of the market dynamics will
present a consciousness of the customers’ expectations and suggest whether the
level of service quality in the health spa is adequate to meet these needs. The
practical implication of the study will assist in the design of a proposed model
with best marketing practices for the sustainability of this competitive industry.
Description
Advancement of eco tourism with the building of a wellness centre. Consideration to indicators in strategies to build the new brand in order to maximise ROI
Citation
Publisher
University of South Africa