Four major success criteria for information system design
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Authors
Mende, J.
Issue Date
1990
Type
Article
Language
en
Keywords
Information systems , Success criteria , Design objectives , Effectiveness , Efficiency
Alternative Title
Abstract
Both in the advancement of Information Systems theory and in practical development projects, significant errors
of omission can occur unless one is aware of all aspects of the concept "information system success". At least sixty-five detailed aspects have been identified by previous authors. However one cannot bear them all in mind simultaneously. This paper reduces them to four major success criteria:
- marginal effectiveness R. the extent to which the system's return of value on cost could be increased
- user effectiveness N, the extent to which the system's value could be increased without affecting its cost
- economic efficiency E, the extent to which the system's cost could be decreased without affecting its value
- technical efficiency T, the extent to which waste can be eliminated from the system's processes.
Description
Citation
South African Computer Journal Number 1, 1990
Publisher
South African Institute of Computer Scientists and Information Technologists
License
Journal
Volume
Issue
PubMed ID
DOI
ISSN
2313-7835