An assessment of security measures at shopping malls : case study from Durban, Kwazulu-Natal, South Africa
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Authors
Lallupersad, Neolkishore
Issue Date
2022-12
Type
Dissertation
Language
en
Keywords
Shopping mall , Security , Private security , Physical protection systems , Security measures , Vulnerability , Security risks , Security threats , Crime , Security survey
Alternative Title
Abstract
A sharp rise in crimes at shopping malls in KwaZulu-Natal and other provinces around the country has prompted shopping mall owners to keep shopping malls safe. Some of the crimes that shopping malls experience include armed robberies, customer robberies, parking lot crimes, assaults, store holdups, shopliftings, and property crimes. Shoppers and retailers at malls are concerned with their safety.
Criminals commit crimes for numerous reasons, and the situations are always different. In this context, shopping mall owners must ensure that improved security measures are in place to maximise safety by considering different facets of security and mitigating risks.
Security measures are the first line of defence at shopping malls and, when properly implemented, will comprehensively meet the security objectives of the facility. This study aimed to assess the security measures at shopping malls in Durban, KwaZulu-Natal, South Africa, to make recommendations for improvement.