Servant leadership : a required leadership model for efficient and effective service delivery in a democratic South Africa

Loading...
Thumbnail Image

Authors

Manala, Matsobane Jacob

Issue Date

2014-08

Type

Article

Language

en

Keywords

Servant leadership , Service delivery , Democracy , Black theology , Liberation , Ubuntu philosophy , Solidarity

Research Projects

Organizational Units

Journal Issue

Alternative Title

Abstract

This article describes servant leadership and its value, especially in the quest to improve service delivery in our fledg-ling democracy. It argues that the country needs servant leaders who are guided by the following seven principles, which pro¬pose that a leader should (1) demonstrate agape love, (2) act with humility, (3) be altruistic, (4) be a visionary for their followers, (5) be trusting, (6) empower their followers and (7) serve. It further argues that Black Theology, with its demand for active participation in the liberation of the oppressed, and the ubuntu philosophy, with its central values of solidarity, interdependence and especially love, can inspire and facilitate the adoption and application of these principles by political leaders to provide efficient and effective service delivery. The article concludes by recommending collaboration between Black Theology and the ubuntu philosophy in order to inspire servant leadership to achieve efficient and effective service delivery that would ensure a better life for all. It also recommends collaboration between various stakeholders to ensure practical service delivery.

Description

Peer reviewed

Citation

Manala, Matsobane Jacob 2014, 'Servant leadership : a required leadership model for efficient and effective service delivery in a democratic South Africa',Studia Historiae Ecclesiasticae, vol. 40, Supplement, pp. 249-266.

Publisher

Church History Society of Southern Africa

License

Journal

Volume

Issue

PubMed ID

DOI

ISSN

1017-0499

EISSN