An Overview of Internet Developments and their Impact on E-Government in South Africa.

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Authors

Naidoo, Goonasagree
Singh, S
Levine, Niall

Issue Date

2011

Type

Book chapter

Language

en

Keywords

Internet Developments , E-Government , South-Africa

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Alternative Title

Handbook of Research on E-Services in the Public Sector: E-Government Strategies and Advancements

Abstract

The usage of the internet has grown over recent years in South Africa but at a very slow rate. This is the result of several challenges facing the growth of the Internet in South Africa. These challenges are mostly related to the lack of infrastructure for the Internet, high cost of computer technology and service provider challenges. The paper provides an overview of the Internet usage and its impact on E-Government in South Africa. It examines regulatory issues pertaining to the Internet. It also examines Internet growth in the business and government sectors. In the government sector, the Cape Online Strategy, is an initiative by the provincial government of the Western Cape in SA, is an example of a global trend towards greater levels of interactivity between government and citizens. This initiative is an excellent example of how Web-based solutions can be used to deliver certain services to citizens. Another excellent example is an E-justice initiative undertaken by the Department of Justice. The initiative aims at promoting a more efficient system of Justice in SA. The paper also provides an overview of the challenges to Internet adoption in South Africa.

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Citation

Naidoo, G, Singh, S & Levine, N., (2011). An overview of internet developments and their impact on e-government in South Africa. In: Handbook of Research on e-services in the public sector: e-government strategies and advancements. New York:: Information Science Reference, p. 63-77.

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DOI

ISSN

978-1-61520-789-3

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