Leadership at public hospitals: a case study of the Matlala District Hospital
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Authors
Mafora, Puni Peter
Issue Date
2020-07-13
Type
Dissertation
Language
en
Keywords
Transformational leadership , Transactional leadership , Leadership , Research , Transparency , Communication , Courtesy , Attitudes , Beliefs , Recognition and acknowledgement , Likert-type scale
Alternative Title
Abstract
The purpose of the study was to explore and describe leadership at Matlala District
Hospital in Limpopo, a province of South Africa. The study was critical for a better
understanding of leadership styles adopted in different situations (hospital, district or
province) at Matlala District Hospital in the Sekhukhune district.
The main objectives of the study were described in chapter 1 on leadership styles
(transformational and transactional), to determine how best to investigate leadership
styles at Matlala District Hospital, to determine what the current leadership style at
Matlala District Hospital is and to propose the most appropriate leadership style for
Matlala District Hospital.
A mixed-methods approach was used with an exploratory and descriptive design. In
terms of the qualitative methodology, purposive sampling was used as the managers
were selected on their knowledge of the issues under investigation. Firstly, an
interview schedule was developed and used to collect data at Matlala District Hospital.
The sample size was 82. Interviews were conducted with 12 members of the executive
committee who were regarded as senior managers of the hospital. Secondly, the
researcher distributed the questionnaires to participants of the hospital that met the
inclusion criteria. Seventy participants completed questionnaires, which were
collected upon completion. A 100% response rate was reached.
Thematic analysis was used to assess the qualitative data. With regard to quantitative
data analysis, descriptive, frequency tables and charts and inferential statistics were
used. According to the results, those managers who felt that resources had be
provided felt strongly that leadership at the hospital should be improved. Accordingly,
guidelines for improving leadership at Matlala District Hospital have to be developed
to ensure that mitigating factors are in place for the improvement of the situation at
the hospital.