The stages of users concern when adopting new technology
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Authors
Harris, Elaine
Stanz, Karel
Zaaiman, Jannie
Groenewald, Thomas
Issue Date
2004
Type
Article
Language
en
Keywords
Stages of concern , Adopting technology , Demographical characteristics , Innovative technology
Alternative Title
Abstract
The aim of this study is to determine whether users move through stages of concern when adopting technology and whether certain demographical characteristics; age, the department the employees operate in and the length of using the innovative technology affects the stage of technology adoption. The sample which were drawn from the oil industry, consisted of 25 Finance employees from Company A and 32 Customer Service Centre and 22 Logistics employees from Company B. In terms of the gathered statistics on the stages of concern, users reached either stages 1/2 (Information/Personal) or 4/5 (Consequences/Collaboration). No statistical significance was found in terms of age, department and length of using the innovative technology.
Description
Article
Citation
Harris, E, Stanz, K, Zaaiman, J & Groenewald, T. 2004 'The stages of users concern when adopting new technology', SA Journal of Human Resource Management, vol. 2, no. 4, pp.54-61. [http://sajhrm.co.za/index.php/sajhrm/article/view/51]
Publisher
University of Johannesburg
License
Journal
Volume
Issue
PubMed ID
DOI
ISSN
2071-078X