The use and perceived value of strategic management tools in the Development Bank of Namibia (DBN)
Loading...
Authors
Shaningwa, Simon F.
Issue Date
2021
Type
Research Report
Language
Keywords
strategic management tools , Development Bank of Namibia
Alternative Title
Abstract
This study analysed the use and perceived value of strategic management tools in
the Development Bank of Namibia (DBN). For the past decades, managers have
tried to improve the operational effectiveness of their organizations by utilizing
strategic management tools in decision-making. Therefore, the utilization of the
strategic tools assists the managers in improving various organizational outcomes
such as market share, and revenue. The study was conducted at the Development
Bank of Namibia in Windhoek. The target population was the departmental
managers and executives from the Development Bank of Namibia, and 10
participants were used in this study. The study used a qualitative research
methodology, and telephonic in-depth interviews was used as a method of collecting
data. This study persuaded the main objective of determining the use and perceived
value of strategic management tools in the Development Bank of Namibia, and the
study found out that the strategic tools are very important, useful and they are
effective in carrying out what they are intended to. Therefore, the strategic
management tools positively affect the performance of DBN. For that reason, the
strategic management tools were found to be vital in achieving the Bank’s desired
goals and objectives.
In addition, the strategic management tools are useful in helping, and supporting
managers make better decisions and achieve the desired goals. Strategic tools play
a significant role in the development of organizational relationships and networks.
The study also found that SWOT analysis, Balanced Score Card, annual strategic
sessions, and strategic analysis are the strategic planning tools that are used in
DBN, and the managers and executives are satisfied with the strategic planning
process, and the process is effective, inclusive, and transparent. Therefore, all the
employees are involved in the planning process. In addition, the employees are kept
up-to-date with the strategies that are being implemented through their Head of
Department, and this allows the employees to be sensitized to the strategies that are
being implemented. The study recommends that future studies be conducted on a
different sector such as the information technology sector as this can provide insight
on the implementation of reliable techniques for control and risks that can help
financial institutions to reach geographically distant and diversified markets, and
similar studies should be carried out on the rest of the employees in order to gain
insight on the use and perceived value of strategic management tools from all
individuals’ perspectives.
Description
Citation
Shaningwa, S.F. 2021. The use and perceived value of strategic management tools in the Development Bank of Namibia (DBN). MBA Research Report. Midrand: Unisa's Graduate School of Business Leadership.