The hospitality and tourism industry is growing rapidly globally and will be faced with a huge influx of customers. Since this industry is also dependent on word-of-mouth and customer reviews to attract customers, it is ...

In all organizations there needs to be a steady commitment to doing the best job possible and making the best decisions. Six Sigma requires that the hotel guest be prioritized as the first step to effectively restore an ...

This article reports on the wellness of selected cabin crew members at a South African airline. The aviation industry introduces a great amount of potential environmental stressors to cabin crew. The purpose of the research ...