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Theses and Dissertations (Business Management)
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Showing 10 out of a total of 11 results for collection: Theses and Dissertations (Business Management).
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Impact of service quality on customer satisfaction at the public owned National Alcohol and Liquor Factory
Tessema, Tibebe Zeleke
(
2012-08-20
)
Dimensions of the dining experience of academic employees at full-service restaurants
Naude, Petro
(
2015-09
)
A comprehensive measure of business performance : a study of the commercial banking industry in Ethiopia
Assefa Worede Tesfay
(
2016-12
)
The influence of service quality on customer satisfaction, customer value and behavioral intentions in the hotel sector of Ethiopia
Tewodros Mesfin Deneke
(
2015-04
)
The perception of customer service in the hotel industry in Pretoria
Nyirangondo, Marie Celine
(
2020-01
)
Investigating marketing factors that influence customer loyalty in the sports betting industry
Madoro, Costen
(
2021-10
)
An exploratory study of customer centricity perceived by customers of South African sort-term insurance organisations
Viljoen, Shane Albert
(
2022-01
)
Investigating customer services in selected restaurants in the Tshwane area : an exploratory study
Erdis, Cindy
(
2009-11
)
Exploring customer satisfaction with the healthier food options available at fast-food outlets in South Africa
Gopaul, Melanie
(
2014-07-03
)
Assessing the effectiveness of customer relationship management (CRM) in the hotels in Pretoria
Madhovi, Previledge Garikai
(
2014-06-30
)
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Author
Assefa Worede Tesfay (1)
Erdis, Cindy (1)
Gopaul, Melanie (1)
Madhovi, Previledge Garikai (1)
Madoro, Costen (1)
Mentz, Hendrik (1)
Naude, Petro (1)
Nyirangondo, Marie Celine (1)
Tessema, Tibebe Zeleke (1)
Tewodros Mesfin Deneke (1)
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Subject
Customer satisfaction (11)
Customer loyalty (4)
Service quality (4)
Customer relationship management (3)
658.812 (2)
Consumer satisfaction -- South Africa -- Gauteng (2)
Customer relations -- Management (2)
Customer service (2)
Ethiopia (2)
Gauteng (2)
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Date Issued
2020 - 2022 (3)
2010 - 2019 (7)
2009 - 2009 (1)
Has File(s)
Yes (11)