Institutional Repository
A cultural perspective on IT/End user relationships ( A description of Research in Progress)
JavaScript is disabled for your browser. Some features of this site may not work without it.
| dc.contributor.author | Leonard, AC
|
|
| dc.contributor.editor | Ram, Vevek
|
|
| dc.date.accessioned | 2018-08-15T10:07:11Z | |
| dc.date.available | 2018-08-15T10:07:11Z | |
| dc.date.issued | 1996 | |
| dc.identifier.citation | Leonard, A.C. (1996) A cultural perspective on IT/End user relationships ( A description of Research in Progress). Industry Meets Academia: Proceedings of the 1996 National Research and Development Conference, The South African Institute of Computer Scientists and Information Technologists, Interaction Conference Centre, University of Natal, Durban, 26 & 27 September, hosted by The Department of Computer Science and Information Systems, University of Natal, Pietermaritzburg, edited by Vevek Ram, (ISBN 0-620-20568-7). | en |
| dc.identifier.isbn | 0-620-20568-7 | |
| dc.identifier.uri | http://hdl.handle.net/10500/24635 | |
| dc.description.abstract | An IT/end user relationship is described as intriguing and complex and is based on a physical and abstract dimension. These two dimensions enable one to fully describe the holistic nature of such a relationship and encapsulate the important elements of a support-oriented organization, namely mutuality, belonging, and connection. (Pheysey (1993)). In this paper a perspective on the importance of a supportive culture for sound relationships is described. The importance of a knowledge base for both the end user and the IT professional before entering a relationship is also emphasized. Research in this regard shows that end user involvement should be seen as part of a relationship which exist between IT and its end users and which emerges during the life cycle of a software product. | en |
| dc.language.iso | en | en |
| dc.title | A cultural perspective on IT/End user relationships ( A description of Research in Progress) | en |
