The evaluation of business process reengineering projects in South Africa

dc.contributor.author	Whittaker, L
dc.date.accessioned	2018-05-31T06:48:44Z
dc.date.available	2018-05-31T06:48:44Z
dc.date.issued	1996
dc.identifier.citation	Whittaker L (1996) The evaluation of business process reengineering projects in South Africa. South African Computer Journal, Number 16, 1996	en
dc.identifier.issn	2313-7835
dc.identifier.uri	http://hdl.handle.net/10500/24186
dc.description.abstract	While much has been written describing the necessity for and effects of Business Process Reengineering (BPR), little research has been conducted into the evaluation of BPR projects. This paper describes the result of a study aimed at identifying current practice in the evaluation of BPR success in South African organisations. Evidence was gathered by interviewing 18 respondents from organisations which were or had been involved in BPR projects. A framework for the evaluation of BPR projects developed by the author was evaluated against this evidence and guidelines for management which can be applied in the evaluation of BPR projects derived.	en
dc.language.iso	en	en
dc.publisher	South African Computer Society (SAICSIT)	en
dc.subject	Business process reengineering	en
dc.subject	Evaluation	en
dc.subject	Benefits	en
dc.subject	Measurement	en
dc.title	The evaluation of business process reengineering projects in South Africa	en
dc.type	Article	en