Artificial intelligence, expert systems and business computing: Is there a problem?

dc.contributor.author	Crossman, T.D.
dc.date.accessioned	2018-05-28T00:00:17Z
dc.date.available	2018-05-28T00:00:17Z
dc.date.issued	1993
dc.identifier.citation	Crossman TD (1993) Artificial intelligence, expert systems and business computing: Is there a problem?. South African Computer Journal, Number 10, 1993	en
dc.identifier.issn	2313-7835
dc.identifier.uri	http://hdl.handle.net/10500/24108
dc.description.abstract	Some sources suggest that the implementation of Artificial Intelligence and Expert Systems applications (AI/ES) may create problems for the business sector. This article presents a management tool (based on the concept of accountability) which can be used to determine if an organization need expect inherent problems when installing these systems. The test shows that this is in fact the case. Its application reveals that different sets of problems are introduced into an organization depending on whether the AI/ES is regarded by the company's management as accountable for the decisions it takes and/or the work that it does. Each set of problems demand skilled management to resolve.	en
dc.language	en	en
dc.publisher	South African Computer Society (SAICSIT)	en
dc.subject	Artificial intelligence	en
dc.subject	Expert systems	en
dc.subject	Accountability	en
dc.subject	Business computing	en
dc.title	Artificial intelligence, expert systems and business computing: Is there a problem?	en
dc.type	Article	en