Measuring service quality: a review of the Public Library Recapitalisation Programme in South Africa

dc.contributor.author	Kekana, Puleng
dc.date.accessioned	2013-07-29T06:42:59Z
dc.date.available	2013-07-29T06:42:59Z
dc.date.issued	2013-07-04
dc.identifier.uri	http://hdl.handle.net/10500/10203
dc.description	African Library Summit 2013	en
dc.format.extent	1 online resource (13 slides)	en
dc.language.iso	en	en
dc.subject.ddc	027.468
dc.subject.lcsh	Public libraries -- South Africa	en
dc.subject.lcsh	Public libraries -- Finance -- South Africa	en
dc.subject.lcsh	Public services (Libraries) -- South Africa	en
dc.title	Measuring service quality: a review of the Public Library Recapitalisation Programme in South Africa	en
dc.type	Presentation	en