Research Outputs (Public Administration and Management)
https://hdl.handle.net/10500/21674
2024-03-28T13:08:00ZEffectiveness of the Gauteng Provincial Legislature Through the Lens of Gauteng Citizens
https://hdl.handle.net/10500/30792
Effectiveness of the Gauteng Provincial Legislature Through the Lens of Gauteng Citizens
Muzenda, Eugenia; Alers, Corlia; Clapper, Valiant Abel
This article investigates how and why the Gauteng Provincial Legislature (GPL) and the people of Gauteng differ in defining and measuring GPL performance, also referred to as effectiveness. The article recommends measures to bridge the gap between how the GPL and Gauteng citizens define and measure GPL performance.
The findings of the qualitative research revealed that from an internal perspective, the GPL defines and measures performance using the performance model which focuses on inputs, activities, and outputs. However, the citizens assess the performance of the GPL using the expectation disconfirmation model, which emphasises outcomes. This means the GPL and the citizens define and assess GPL effectiveness using different lenses causing a disjuncture in the results. On the one hand, the internal perspective lens showed that the GPL has been relatively effective. On the other hand, the external perspective lens revealed that the GPL has been performing sub-optimally. Consequently, the article recommends that the GPL should embrace, and correctly balance the use of the performance, and the expectation disconfirmation models. This would bridge the gap between results of the internal and external effectiveness of the GPL.
The article makes a seminal contribution in two ways. First, by making it clear that the practitioners need to focus on the expectations of citizens to improve perceived performance. This is a shift from a predominantly performance model to the expectation disconfirmation model. Second, by contributing to meeting the academic knowledge needs in the field of Public Administration through closing a knowledge gap about how and why the GPL’s performance, from an internal and external perspective, differ.
2023-12-01T00:00:00ZHousing Delivery at the Masiphumelele Community
https://hdl.handle.net/10500/30791
Housing Delivery at the Masiphumelele Community
Monqo, Buzelwa Patience; Alers, Corlia
This article explores the housing delivery challenges faced by the Masiphumelele community, a township in the Western Cape Province. The study aims to gain insights into the experiences and perspectives of key stakeholders involved in housing delivery, with the goal of informing effective strategies for addressing housing needs and improving the living conditions in the community. The article further explores the reasons why informal settlements and the degradation of housing persist in the community of Masiphumelele. The article utilised qualitative research methods involving focus group discussions with heads of households and online individual interviews with ward committee members and a ward councillor.
The research findings reveal several key issues. The lack of affordable housing options emerges as a pressing concern, exacerbating overcrowding and inadequate living conditions. Additionally, the participants highlighted overcrowding, flooding, fires, inadequate sanitation, unsafe living conditions and a high rate of unemployment as common challenges experienced by the community of Masiphumelele.
Based on these findings, the article presents recommendations to the City of Cape Town for enhancing housing delivery in the Masiphumelele community. These include the promotion of community-driven initiatives to ensure the inclusion of residents’ voices in decision-making processes. The dates, times and places of municipal workshops and meetings must be announced as widely as possible to improve participation and communication with community members. The findings emphasise the significance of holistic and participatory approaches to address housing challenges, ultimately aiming to improve the quality of life and promote housing development within the Masiphumelele community.
2023-09-01T00:00:00ZAgenda setting of the National Health Insurance Policy: A Comparative Analysis of Ghana and South Africa
https://hdl.handle.net/10500/30788
Agenda setting of the National Health Insurance Policy: A Comparative Analysis of Ghana and South Africa
Abrahams, Gail Lydia; Maraba, S. M.
2020-01-01T00:00:00ZLocal Government: A Social Ontology of Care
https://hdl.handle.net/10500/30729
Local Government: A Social Ontology of Care
Wessels, Jacobus Stephanus; Wessels, Jacobus
Setting out to determine what ‘local government’ is and how it can be understood, I conducted an analysis of the concept ‘local government’ by identifying its institutional, behavioural and territorial attributes. This analysis informed an ontological description of the nature of local government and the underlying assumptions about this reality. Ontological, local government, as a collection of ‘Dasein’ with an immanent tension between anxiety and care, may simultaneously be viewed as being a social collective of individuals, an institution consisting of individuals, and a social action or intervention performed by caring individuals. The description of the nature of local government provides a point of departure for describing and comparing this reality as situated in different contexts. It also serves as a proposed menu for the questioning and challenging of underlying assumptions about local government. The value of this social ontology of care lies in the description of the nature of the reality of local government situated in different contexts. Furthermore, it serves as an agenda for questioning and challenging the underlying assumptions about local government within different contexts.
n.a.
2023-12-14T00:00:00Z