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Abstract:
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The objectives of the study were: (1) to determine the relationship between organisational
commitment (measured by the Organisational Commitment Scale), retention factors
(measured the Retention Factor Scale) and job embeddedness (measured by the Job
Embeddedness Questionnaire), and (2) to determine whether employees from different
gender, age, race, marital status, tenure and job level groups differ significantly in their
levels of organisational commitment, retention factors and perceived job embeddedness. A
quantitative survey was conducted on a purposive sample (N = 206) of medical and IT
service staff in the South African client service sector.
Correlational and inferential statistical analyses revealed significant relationships between
organisational commitment, retention factors and perceived job embeddedness. Significant
differences between gender, age, race, marital status, tenure and job level groups were also
found. The findings contribute valuable insight and knowledge to the field of Career
Psychology that can be applied in the retention of employees in the medical and IT industry.
The study concludes with recommendations for future research and practice. |
