|
Abstract:
|
SMMEs contribute to socio-economic development, and play a critical role in reducing
unemployment. Information and communication technology infrastructures (ICTs)
impacts on the establishment, growth, and success of SMMEs and also on how
enterprises manage their operational activities. This study was conducted in Pretoria,
South Africa, in Gauteng province, with the objective to study SMMEs owned by women
in order to identify the challenges they encounter in accessing and using ICT
infrastructures. The researcher addressed issues related to ICTs in general, and then
assessed the challenges preventing business owners from accessing and using ICT
infrastructures in order to improve their operational capabilities. A qualitative research
methodology which included explorative and descriptive approaches was used. The
findings of the study revealed the following challenges which women experience in their
businesses: entrepreneurial challenges, infrastructure, ICTs, family responsibilities,
support from government and other relevant bodies, lack of mentoring, financial and
gender inequality. |
