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Knowledge management characteristics; Knowledge management system selection Appropriate technologies; Business decisions; Data and information; Decision makers; In-depth interviews; Information technology infrastructure; Key characteristics; Knowledge management system; Knowledge management system selection; Latest technology; New economy; Primary sources; Selection of software; Single software solutions; Software tool; Computer software selection and evaluation; Decision making; Economics; Investments; Knowledge acquisition; Knowledge based systems; Management information systems; Technology; Knowledge management [1]
Knowledge management system implementation; Knowledge management system implementation methodology; Knowledge management system implementation process Competitive edges; Course of action; Implementation process; Innovative capability; Knowledge assets; Knowledge management system; Mobile telecommunications; Orlando; Proof of concept; South Africa; Sustainable Competitive Advantages; Tangible assets; Competition; Engineers; Knowledge based systems; Knowledge management; Management; Knowledge acquisition [1]

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