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Effective management of a virtual workforce

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dc.contributor.advisor Le Roux, S. J. (Stephanus Johannes) en
dc.contributor.advisor Ferreira, E. J. (Edmund John) en
dc.contributor.author Van der Merwe, I. N. en
dc.date.accessioned 2009-08-25T10:44:50Z
dc.date.available 2009-08-25T10:44:50Z
dc.date.issued 2007-08
dc.date.submitted 2007-08-31 en
dc.identifier.citation Van der Merwe, I. N. (2007) Effective management of a virtual workforce, University of South Africa, Pretoria, <http://hdl.handle.net/10500/574> en
dc.identifier.uri http://hdl.handle.net/10500/574
dc.description.abstract The problem is that traditional jobs have been office-based, with close supervision. In the Virtual Office (VO) situation managers have a resistance towards the managing of the workforce because they do not know how to manage virtual workers off-site, workers that they cannot see. They feel that managing virtual workers off-site places a huge burden on them. The biggest difference is the shift in management style from direct control to management of results. The biggest challenge for most organisations is to manage the workforce of the VO. The objectives of this research project are to determine how managers can manage a virtual workforce, improve communication and control the workforce. Comprehensive research has been done on the topic VO that includes articles from magazines, newspapers, Internet and textbooks. As sufficient reference resources are not available in South Africa the research was especially based on USA reference resources, due to the reported successful implementation of Virtual Offices in that country. Managers can effective management a virtual workforce by making use of MBO and not by monitoring activities. They can improve communication with the workforce by staying connected and they can control the workforce through feedback and support. This research has proved that the paradigm shift in the corporate world of work, any time, anywhere, in real space or in cyberspace is here to stay. Virtual workers and managers working away from the office is now a reality, and will become more common in the future. Companies who wait for the future to allow the VO to effectively take shape may find themselves at a competitive disadvantage. Now is the time for companies to create the conditions for the VO to emerge. en
dc.format.extent 1 online resource (xii, 99 leaves)
dc.language.iso en en
dc.subject Virtual office en
dc.subject Virtual workers en
dc.subject Management by objective en
dc.subject Communication en
dc.subject Feedback en
dc.subject Control en
dc.subject News workspace en
dc.subject Information technology en
dc.subject Performance en
dc.subject Objectives en
dc.subject Goals en
dc.subject Support en
dc.subject.ddc 658.3128
dc.subject.lcsh Telecommuting
dc.subject.lcsh Virtual work
dc.subject.lcsh Virtual reality in management
dc.subject.lcsh Management by objectives
dc.title Effective management of a virtual workforce en
dc.type Dissertation en
dc.description.department Business Management en
dc.description.degree M. Tech. (Business Administration) en


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