Training and development as a key to enhance employees productiveness at Tshwane University of Technology (TUT)

Abstract

Research in training and development at organisations has produced important results in the previous two decades. The results indicate that higher motivation and satisfaction levels of employees are the result of training and development effectiveness with relation to work and employees’ productivity. The aim and purpose of the study was to investigate the effectiveness of training and development in enhancing organisational productivity. The researcher wanted to determine whether training and development did in fact enhance the productivity of employees. A non-probability sampling method was employed when conducting the research. The research methods used were a combination of observations, a questionnaire, a workshop, a survey and interviews with participants. A qualitative research approach guided this process in order to accomplish the aim and purpose of the study and was based on data collection and analysis of information, documents and interviews to determine training and development for performance improvement.