The relationship between emotional intelligence, locus of control and sense of coherence in a market research organisation

Abstract

The primary objective was to determine whether there is a relationship between emotional intelligence, locus of control and sense of coherence in a market research organisation. A secondary objective was to determine whether individuals from various biographical groups differed significantly in terms of emotional intelligence, locus of control and sense of coherence. A sample of 179 participants completed the Bar-On EQ-i, Locus of Control Inventory and Sense of Coherence Scale. There was a statistically significant relationship between emotional intelligence, locus of control and sense of coherence. No significant gender differences were found. Furthermore, the findings showed differences between occupational levels in terms of both internal locus of control and sense of coherence, but not for emotional intelligence. No significant differences were evident between education, work experience or age in terms of the three constructs. An emotional intelligence intervention programme was recommended, as well as the use of an emotional intelligence assessment instrument. Recommendations for future research included broadening the relevance of the results.