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A competency model for security officers : a qualitative design

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dc.contributor.author Lubbe, Lindy-Lee
dc.date.accessioned 2011-07-13T09:04:22Z
dc.date.available 2011-07-13T09:04:22Z
dc.date.issued 2010-11
dc.identifier.uri http://hdl.handle.net/10500/4608
dc.description.abstract Crime is rife in South Africa. Explanations abound for the high crime statistics, including the weakening of the family unit, the political history of South Africa, urbanisation and the fast growing urban neighbourhood, a weak criminal justice system and the abundant availability of firearms. In the quest to prevent crime, the private security industry has become a key performer in helping to deter and prevent crime and criminal activities. Yet there are no set criteria for selecting security officers against the backdrop of the high crime rates and a growing private security sector. Therefore the purpose was to develop a competency model for the selection of security officers for the safekeeping and protection of persons and property in the Thaba Tshwane area. I chose to do qualitative research using an interpretive approach in an attempt to understand the views of the participants concerning the work context and requirements of security officers. A grounded theory approach to the strategy of inquiry was employed as it was best suited to keeping the information that was gathered grounded in the participants’ own opinions. The focus of this research was on designing a competency model for security officers for selection purposes. Data were gathered through disciplinary records and open-ended structured interviews where the repertory grid and the behavioural event interview were applied.Eight subject matter experts, who included security officers, managers and a client working in the security industry, were used. The result of the study was a competency model of nine competencies and their definitions, which were grounded in the data and critical in functioning as an efficient security officer. en
dc.format.extent 1 online resource (xii, 156 p.)
dc.language.iso en en
dc.subject Competency modelling en
dc.subject Qualitative research en
dc.subject Grounded theory en
dc.subject.ddc 363.289
dc.subject.lcsh South Africa -- Armed Forces
dc.subject.lcsh Private security services -- South Africa
dc.subject.lcsh Police, Private -- South Africa
dc.title A competency model for security officers : a qualitative design en
dc.type Dissertation en
dc.description.department Industrial and Organisational Psychology
dc.description.degree M.Com. (Industrial and Organisational Psychology)


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