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Best Practices in South African loyalty-based management: an exploratory study

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dc.contributor.author Venter, P.
dc.contributor.author Jansen van Rensburg, M.
dc.date.accessioned 2011-02-14T09:37:36Z
dc.date.available 2011-02-14T09:37:36Z
dc.date.issued 2004-09-01
dc.identifier.citation Venter, P. & Jansen van Rensburg, M. 2004. ‘Best Practices in South African Loyalty-Based Management: An Exploratory Study’, Southern African Business Review, vol. 8, no. 1, pp. 51-64. en
dc.identifier.issn 1561-896X
dc.identifier.uri http://hdl.handle.net/10500/4019
dc.language.iso en en
dc.publisher Southern African Business Review en
dc.subject Loyalty-based management en
dc.subject Customer relations
dc.subject Employee relations
dc.subject Investor relations
dc.title Best Practices in South African loyalty-based management: an exploratory study en
dc.type Article en


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