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Search Results for Collection: MBL Research Reports (SBL)

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Customer satisfaction in the online grocery shopping market

Croker, Andrew David (Unisa, 2005)
An investigation into the impact of customer service quality on customer satisfaction with particular reference to the carbonated soft drink industry in South Africa

Matanga, Alec (2010-03-04)
The impact of customer service on customer satisfaction and the resultant behavioural intentions in the telecommunications industry in Uganda

Nsubuga, Nancy K.D. (2008-12)
The dynamic linkage between customer satisfaction, retention and profitability : the nuclei drivers of success

Le Roux, Jan Nicholaas (University of South Africa, 2009-04-09)
Impact of service quality on customer satisfaction at the public owned National Alcohol and Liquor Factory

Tessema, Tibebe Zeleke (2012-08-20)

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