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Search Results for Collection: MBL Research Reports (SBL)

Now showing items 1-10 of 11

An investigation into the impact of customer service quality on customer satisfaction with particular reference to the carbonated soft drink industry in South Africa

Matanga, Alec (2010-03-04)
Awareness, perceptions and effects of customer loyalty programmes within the retail sector of the Durban Metropolitan area

Maharaj, A. (2010-03-02)
Approximation of NPV for IT investments

Rathugamage, Aruna Jude (2010-03-02)
Forecasting with time series and regression models in commuter rail in South Africa

Lubbe, Anna-Marie (2010-03-02)
Predicting and improving the effectiveness of social investment programs using international business theory

Wilken, Andries Stephan (2010-03-04)
The contribution of knowledge management practices in generating a corporate culture of innovation

Deacon, Jeffrey James (2010-03-04)
Outpatient perception of service quality and its impact on satisfaction at Gauteng public hospitals

Chida, Dickson Enos (2010-03-04)
Leadership qualities of marketing leaders

Jordaan, Rudolph Eduard (2010-03-04)
The impact of e-procurement on strategic sourcing: a case study

Chipiro, Daisy D. (2010-10-28)
The conception and operationalization of leadership in construction companies

Price, J. J. (2010-12-01)

Now showing items 1-10 of 11