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Best Practices in South African loyalty-based management: an exploratory study

Venter, P.; Jansen van Rensburg, M. (Southern African Business Review, 2004-09-01)

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Author
- Jansen van Rensburg, M. (1)
- Venter, P. (1)
Subject
- Customer relations (1)
- Employee relations (1)
- Investor relations (1)
- Loyalty-based management (1)
Date Issued
- 2004 (1)