The purpose of the study was to identify a comprehensive measure of performance by assessing the relationship between employee satisfaction and customer satisfaction on the profitability of the commercial banking industry ...
Global reform has taken place in the public sector management as different internal
and external driving forces and initiatives have come together, propelling
governments, organisations, programmes, and projects to be ...
Characteristics such as speed of reaction, order accuracy, operational flexibility and sustained
quality have become fundamental in successful business today. The success of aligning a
supply chain to attain these ...
This study examined the nature and extent of relations between Management of Technology [MOT] and cost management. It explores the roles of competencies and competency measurement in these relations and its associations ...