Most industries are confronted with increasingly volatile environments that consist of rapid change and unpredictable dynamics. These factors require a particular leadership style that is capable of dealing with complexity. ...

The procurement function accounts for the largest total amount of organisational expenditure. This fact notwithstanding, the function is still referred to as non-strategic and is often subordinate to finance in the public ...

The East Vaal area of the South African Post Office is faced with a high rate of teller absenteeism, which has been observed to be as high as 15 per cent. This adds to the cost of providing quality service to the company’s ...

The increased use of the internet in the past number of years has resulted in an increased global use of social media for business purposes and it is likely to continue increasing as the world continues to do business ...

The study examined demand management practices within the South African public sector. Demand management plays a crucial role in implementing service delivery programmes and the achievement of socioeconomic imperatives in ...

In the light of the global competitive markets, firms are motivated to reduce costs and increase benefits derived from collaboration. As a result of this, customers reduce the number of suppliers and rather focus on ...

This study investigated the critical success factors that affect the effectiveness and efficiency of mergers and acquisitions, by soliciting responses from bank Chief Executives and case evidence from the South African ...

The most difficult question for companies in today’s dynamic business world is to gain and sustain a competitive advantage. One of the reliable answers for such a call is going beyond product innovation, that is, the ...

The study was conducted within the interpretive research paradigm. Anchored in organisational justice theory, the study explored the incapacity management practices at an open distance learning (ODL) institution in South ...

Suid-Afrika het ongekende verstedeliking ervaar en agtergeblewe verbruikers het hulle in gebiede in en om stede gevestig. Steeds toenemende verstedeliking veroorsaak enersyds probleme aangesien basiese infrastruktuurvoorsiening ...