The development of emotional intelligence for increased work engagement of employees in a medium-sized South African audit firm

Frey, Ben

dc.contributor.advisor	Martins, N.
dc.contributor.author	Frey, Ben
dc.date.accessioned	2019-09-17T12:02:04Z
dc.date.available	2019-09-17T12:02:04Z
dc.date.issued	2019-11
dc.identifier.uri	http://hdl.handle.net/10500/25769
dc.description	Summaries after each chapter
dc.description.abstract	Flourishing organisations realise that employees make a critical difference when it comes to competitiveness, performance and innovativeness. Employees are required to be dedicated, energetic and absorbed in their work (Bakker & Schaufeli, 2008). In short, organisations require employees who are engaged. The general aim of this research was to use a controlled experimental research design to establish whether the participation of employees in an emotional intelligence intervention would increase their levels of emotional intelligence and thus improve their levels of work engagement. The researcher concluded that the intervention did not result in a significant increase in the employees’ levels of emotional intelligence and work engagement.	en
dc.format.extent	1 online resource (iv, 159 leaves) : illustrations
dc.language.iso	en	en
dc.subject.ddc	658.3140968
dc.subject.lcsh	Employee motivation
dc.subject.lcsh	Creative ability in business
dc.subject.lcsh	Success in business -- South Africa -- Psychological aspects
dc.subject.lcsh	Emotional intelligence
dc.title	The development of emotional intelligence for increased work engagement of employees in a medium-sized South African audit firm	en
dc.type	Dissertation	en
dc.description.department	Industrial and Organisational Psychology	en
dc.description.degree	M. Com. (Industrial and Organisational Psychology)