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The impact of appreciative inquiry on merging cultures

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dc.contributor.advisor Geldenhuys, Dirk Earley, Carol Jane 2019-06-11T12:05:20Z 2019-06-11T12:05:20Z 2019-06
dc.identifier.citation Earley, Carol Jane (2019) The impact of appreciative inquiry on merging cultures, University of South Africa, Pretoria, <>
dc.description.abstract The aim of this study was to determine the impact of appreciative inquiry (AI) on the development of organisational culture after a merger. The empirical study was con-ducted among the employees of a telecommunications company in South Africa. AI was conducted after a merger of teams within a department of the organisation to assist in the development of a new and combined team culture. Interactive qualitative analysis (IQA) was used to determine the impact of AI on the new culture. The sample size for the study was 35 for the AI session and 20 for the IQA. A qualitative approach was adopted in this study in order to understand and explore the experiences of individuals who had recently been a part of the change process. The research design was based on IQA, a structured approach which constructs a systematic representation of the experience. It was found that AI allowed the teams to gain a new understanding of and insight into what it meant to work together as a unit. A significant difference was noted in the IQA facilitation that was performed six months after the AI session. This re-search therefore confirmed that the AI had a significant positive impact on the culture of the organisation under investigation. en
dc.format.extent 1 online resource (vii, 119 leaves) : illustrations (mostly color)
dc.language.iso en en
dc.subject Organisational culture en
dc.subject Positive change en
dc.subject Appreciative inquiry en
dc.subject Impact en
dc.subject Whole-system integration en
dc.subject Social transformation en
dc.subject Consultation en
dc.subject Organisational effectiveness en
dc.subject Critical stance en
dc.subject Merger en
dc.subject.ddc 658.406
dc.subject.lcsh Organizational change -- Management en
dc.subject.lcsh Appreciative inquiry en
dc.subject.lcsh Organization effectiveness en
dc.subject.lcsh Industrial management -- Social aspects en
dc.subject.lcsh Corporate culture en
dc.title The impact of appreciative inquiry on merging cultures en
dc.type Dissertation en
dc.description.department Industrial and Organisational Psychology en M. Com. (Industrial and Organisational Psychology)

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