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A quadri-dimensional approach for poor performance prioritization in mobile networks using Big Data

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dc.contributor.author Mampaka, Maluambanzila Minerve
dc.contributor.author Sumbwanyambe, Mbuyu
dc.date.accessioned 2019-03-01T06:07:13Z
dc.date.available 2019-03-01T06:07:13Z
dc.date.issued 2019-02-04
dc.identifier.citation Journal of Big Data. 2019 Feb 04;6(1):10
dc.identifier.uri https://doi.org/10.1186/s40537-019-0173-8
dc.identifier.uri http://hdl.handle.net/10500/25300
dc.description.abstract Abstract The Management of mobile networks has become so complex due to a huge number of devices, technologies and services involved. Network optimization and incidents management in mobile networks determine the level of the quality of service provided by the communication service providers (CSPs). Generally, the down time of a system and the time taken to repair [mean time to repair (MTTR)] has a direct impact on the revenue, especially on the operational expenditure (OPEX). A fast root cause analysis (RCA) mechanism is therefore crucial to improve the efficiency of the operational team within the CSPs. This paper proposes a quadri-dimensional approach (i.e. services, subscribers, handsets and cells) to build a service quality management (SQM) tree in a Big Data platform. This is meant to speed up the root cause analysis and prioritize the elements impacting the performance of the network. Two algorithms have been proposed; the first one, to normalize the performance indicators and the second one to build the SQM tree by aggregating the performance indicators for different dimensions to allow ranking and detection of tree paths with the worst performance. Additionally, the proposed approach will allow CSPs to detect the mobile network dimensions causing network issues in a faster way and protect their revenue while improving the quality of the service delivered.
dc.title A quadri-dimensional approach for poor performance prioritization in mobile networks using Big Data
dc.type Journal Article
dc.date.updated 2019-03-01T06:07:13Z
dc.language.rfc3066 en
dc.rights.holder The Author(s)


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