The impact of feedback on the changing of organisational culture

La Grange, Annette

dc.contributor.advisor	Geldenhuys, D.	en
dc.contributor.author	La Grange, Annette	en
dc.date.accessioned	2009-08-25T11:02:35Z
dc.date.available	2009-08-25T11:02:35Z
dc.date.issued	2009-08-25T11:02:35Z
dc.date.submitted	2007-06-30	en
dc.identifier.citation	La Grange, Annette (2009) The impact of feedback on the changing of organisational culture, University of South Africa, Pretoria, <http://hdl.handle.net/10500/2331>	en
dc.identifier.uri	http://hdl.handle.net/10500/2331
dc.description.abstract	The aim of this study was to determine the impact of feedback on organisational culture change. The empirical study was conducted among the employees of a financial institution in South Africa by means of a one-group Pre-test-Post-test design using the Corporate Culture Lite Questionnaire. The sample size for the pre-test and post-test measurement was 1584 and 927 employees respectively. A total of 203 feedback sessions were facilitated in five business units after the pre-test measurement according to the survey feedback approach. The data of the two measurements were compared using independent t-tests and p-values, to determine any areas of statistical and practical significant differences. The results indicate that in one of the five business units there was a practical significant difference between the two measurements of organisational culture on ten of the dimensions. This research therefore confirms that feedback has a limited impact on organisational culture change.	en
dc.format.extent	1 online resource (xiii, 160 leaves)
dc.language.iso	en	en
dc.subject	Communication	en
dc.subject	Survey feedback process	en
dc.subject	Feedback	en
dc.subject	Organisational culture change	en
dc.subject	Change	en
dc.subject	Organisational culture	en
dc.subject.ddc	658.406
dc.subject.lcsh	Appreciative inquiry
dc.subject.lcsh	Corporate culture
dc.subject.lcsh	Organizational change
dc.title	The impact of feedback on the changing of organisational culture	en
dc.type	Dissertation	en
dc.description.department	Industrial and Organisational Psychology	en
dc.description.degree	M. Comm. (Industrial Psychology)	en