Implementation Of E-Government In South Africa, Successes And Challenges. The Way Forward

Abstract

The advances in technology hold great potential for helping the South African government respond to its challenges namely, better service delivery, better procurement, efficient working and better communication with citizens and businesses. The implementation of eGovernment initiatives is taking place on many fronts and in many ways in South Africa. Through the implementation of an egovernment initiatives, the South African government aims to provide higher quality & faster service to the public. This article provides a broad overview of eGovernment policy initiatives undertaken by the South African government. It highlights the successes and the challenges of egovernance. It also maps out a way forward.