dc.contributor.author |
La Grange, A.
|
|
dc.contributor.author |
Geldenhuys, Dirk J
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|
dc.date.accessioned |
2015-08-18T13:09:14Z |
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dc.date.available |
2015-08-18T13:09:14Z |
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dc.date.issued |
2008 |
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dc.identifier.citation |
La Grange, A., & Geldenhuys, D.J., (2008). The impact of feedback on changing organisational culture. Southern African Business Review. 12(1) p.37-66 |
en |
dc.identifier.issn |
1561896X |
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dc.identifier.uri |
http://hdl.handle.net/10500/18960 |
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dc.description.abstract |
Giving feedback on organisational culture is common practice in large South African organisations, but the value of the impact is seldom measured. The aim of this study was to determine the impact of feedback in terms of effecting changes in organisational culture. The empirical study described in this paper was conducted among employees of a South African financial institution by means of a one-group pretest post-test design using the Corporate Culture Lite Questionnaire. The sample size for the pre-test and post-test measurement was 1 584 and 927 employees respectively. A total of 203 feedback sessions were facilitated in five business units after the pre-test measurement (using the survey feedback approach). The data from the two measurements were compared, using independent t-tests and p-values, to determine any areas of significant difference (both statistical and practical). The results indicate that, in one of the five business units, there was a practical significant difference between the two measurements of organisational culture on ten of the dimensions. This research therefore confirms that feedback has a limited impact on effecting organisational culture change. The article ends by making recommendations |
en |
dc.language.iso |
en |
en |
dc.subject |
organisational culture, change, organisational culture change, feedback, |
en |
dc.subject |
survey feedback process, communication |
en |
dc.title |
The impact of feedback on changing organisational culture |
en |
dc.type |
Article |
en |
dc.description.department |
Industrial and Organisational Psychology |
en |