Institutional Repository

The impact of feedback on changing organisational culture

Show simple item record La Grange, A. Geldenhuys, Dirk J 2015-08-18T13:09:14Z 2015-08-18T13:09:14Z 2008
dc.identifier.citation La Grange, A., & Geldenhuys, D.J., (2008). The impact of feedback on changing organisational culture. Southern African Business Review. 12(1) p.37-66 en
dc.identifier.issn 1561896X
dc.description.abstract Giving feedback on organisational culture is common practice in large South African organisations, but the value of the impact is seldom measured. The aim of this study was to determine the impact of feedback in terms of effecting changes in organisational culture. The empirical study described in this paper was conducted among employees of a South African financial institution by means of a one-group pretest post-test design using the Corporate Culture Lite Questionnaire. The sample size for the pre-test and post-test measurement was 1 584 and 927 employees respectively. A total of 203 feedback sessions were facilitated in five business units after the pre-test measurement (using the survey feedback approach). The data from the two measurements were compared, using independent t-tests and p-values, to determine any areas of significant difference (both statistical and practical). The results indicate that, in one of the five business units, there was a practical significant difference between the two measurements of organisational culture on ten of the dimensions. This research therefore confirms that feedback has a limited impact on effecting organisational culture change. The article ends by making recommendations en
dc.language.iso en en
dc.subject organisational culture, change, organisational culture change, feedback, en
dc.subject survey feedback process, communication en
dc.title The impact of feedback on changing organisational culture en
dc.type Article en
dc.description.department Industrial and Organisational Psychology en

Files in this item

This item appears in the following Collection(s)

Show simple item record

Search UnisaIR


My Account