Work Related Well-Being: Burnout, Work Engagement, Occupational Stress and Job Satisfaction Within a Medical Laboratory Setting

Abstract

This study investigated work-related well-being in a medical laboratory setting. A cross-sectional survey design was used to gather data from a convenience sample of 202 medical laboratory staff (females = 35.64%; majority ethnicity = Indian). Participants completed the Burnout Inventory – General Survey (MBI), Utrecht Work Engagement Scale (UWES), Job Demands-Resources Scale (JDRS) and the revised Minnesota Job Satisfaction Questionnaire (MSQ) were used. Pearson product-moment correlation coefficients were used to specify the relationships between the variables. Structural equation modeling (SEM) was used to test the models of work-related well-being. The results provided support for a four-factorial model of work-related well-being consisting of burnout (exhaustion and cynicism), engagement (vigour and dedication), occupational stress (job demands and lack of job resources) and job satisfaction (intrinsic and extrinsic satisfaction). Job satisfaction characterizes work-related well-being the most and work engagement the least.