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Mapping access and use of archival materials held at the Bulawayo archives in Zimbabwe

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dc.contributor.author Patrick, Ngulube
dc.contributor.author Patience, Sibanda
dc.contributor.author Norah, Makoni
dc.date.accessioned 2015-03-16T13:44:18Z
dc.date.available 2015-03-16T13:44:18Z
dc.date.issued 2013
dc.identifier.citation Patrick Ngulube, Patience Sibanda, Norah Makoni 2013. Mapping access and use of archival materials held at the Bulawayo archives in Zimbabwe Vol 32 en
dc.identifier.issn 2220-6442
dc.identifier.uri http://hdl.handle.net/10500/18389
dc.description.abstract The purpose of this qualitative case study was to map access and use of archival materials at the Bulawayo Archives (BA) in Zimbabwe. The study investigated how access policies influenced access and use of archival collections at BA; the finding aids used to provide access to archives; the use of information and communication technologies to provide access to archives; how backlogs of unprocessed archival materials affected access to the collection; the systemic barriers that influenced access to archival materials; the skills and knowledge of staff in promoting access and use of archival materials; and the profile of the users of archival materials and the purpose that they utilised the information for. A case study research design was employed with faceto-face interviews, observation and artefact analysis as data collection methods. The respondents included the Director of National Archives of Zimbabwe, Acting Principal Archivist who was in charge of BA, two archivists and two records management assistants working with him, and ten users who consulted archival materials at BA during the period 1 August 2012 to 30 May 2013 when the study was conducted. Data were analyzed using thematic content analysis with an interpretevist perspective. The results showed that legal authorization of access to archives exists, archival finding aids were not adequate, there were huge backlogs of unprocessed archives, systemic barriers hindered users from accessing archives, staff had limited knowledge of promoting access to archives and the major users of archival materials were researchers from various fields. The study recommended that BA should improve their policies, procedures and practices by making them access-friendly so that they do not adversely impact on access and use of archival materials. en
dc.language.iso en en
dc.publisher Esarbica en
dc.subject Access en
dc.subject use en
dc.subject reference en
dc.subject archives en
dc.subject Bulawayo en
dc.subject archives en
dc.subject systemic barriers en
dc.title Mapping access and use of archival materials held at the Bulawayo archives in Zimbabwe en
dc.type Article en
dc.description.department School of Interdisciplinary Research and Graduate Studies (SIRGS) en


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