Health seeking experiences and behaviours of homeless people in Durban, South Africa

Abstract

This study aimed to describe health seeking behaviours and experiences of homeless people in order to provide improved healthcare services to homeless people. A qualitative design was adopted and semi structured interviews with homeless people and healthcare workers were conducted. Through a thematic analysis major themes, related to unique health seeking behaviours amongst homeless people, were identified. The definition of health, as understood by homeless people, their health seeking behaviours as influenced by social issues, and access to healthcare services were addressed. Although the homeless participants were physically able to access healthcare facilities, they reported mixed experiences about the services received. International conventions dictate the social responsibility of providing healthcare to homeless people. However, homeless people themselves have recommendations for policy makers, healthcare service providers and researchers. Their participation in planning and implementing health services for homeless people might enhance the services rendered to homeless people.